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Showing posts with label Risk. Show all posts
Showing posts with label Risk. Show all posts

Tuesday, November 11, 2014

Buyout oDesk, save $, and reduce risk


At first glance, oDesk saves you money. But, you pay for it somewhere. And if it all goes wrong, it might cost you everything. If you like your oDesk contractor, we suggest that you contract without oDesk.

To hire your oDesk worker directly, you have to have been working with the contractor (for the purposes of this post, let's call him "Bob") for 3 years or you have to pay oDesk a fee that is the greatest of:

  • (A) 15% of the estimated future yearly salary;
  • (B) 52x the average Weekly oDesk fees; or
  • (C) $500.

In most situations, Option A is what you'll pay because it is probably the highest, which is the equivalent of a modest recruiting fee to oDesk. Here are 12 reasons why you should pay the fee and contract directly:

1. Simple economics.

If you pay Bob through oDesk $10/hour for 10 days/week for 50 weeks/year, you pay $5,000/year. In turn, oDesk keeps about $750 and gives Bob about $4,250/year. 

Quick math: You can hire Bob directly for $4,250/year. Under the oDesk buyout policy, you'll owe oDesk at most $637.50 to poach Bob, for a grand total of $4,887.50 for the next year. You just saved $112.50 right off the bat!

It gets better: You just reduced your risk by cutting oDesk out of the picture. Keep reading why.

2. You've got a lousy independent contractor agreement through oDesk.

Your primary labor contract is with Bob and not oDesk. You agreed to this in oDesk's User Agreement, which makes clear that "a Service Contract is formed directly between such Client and Freelancer." 

That's legalese for "You are on the hook if Bob gets pissed off and wants to sue you." For lots of reasons below, we would never advise a client to use oDesk's service agreement as a contractor agreement.

3. You agree to pay for oDesk's lawsuits and legal bills.

This is huge. I mean, this could sink your business. Be honest: Did you read and understand the indemnity section in your agreement with oDesk? 

Well, you signed up to pay for "all claims, damages, liabilities, costs, and expenses" that oDesk might suffer if Bob sues oDesk. This includes, "but [is] not limited to, reasonable attorneys' fees and all related costs and expenses" like court fees, translation fees, travel, lodging, and more! 

What if Bob is in Poland and sues oDesk for violating Polish employment law, or damaging Bob's reputation, or not paying up, and Bob wins or settles? That's right, you're on the hook for the winning amounts from the lawsuit or settlement. 

And whether oDesk wins or loses, you're on the hook for all of oDesk's related attorneys fees and costs. Is that worth the extra 2% you're paying by keeping the contractor on oDesk? No fucking way!

4. Anybody can do the work you assign.

Did you notice that Bob can subcontract with third parties? It's right there in the User Agreement. All Bob has to do is set up a "legally recognized entity with the ability to hire and/or contract[.]" In other words, Bob can hand off tasks to whoever he wants.

5. Your IP might not be protected.

You should carefully consider how your IP is protected in your relationship with Bob. In particular, you should avoid any land mines that might exist in foreign law, which is what will govern your employment relationship when Bob is working from outside the United States.

With that in mind, your Service Contract in your oDesk User Agreement likely does NOT protect your IP in all jurisdictions. For example in France, which is a pretty good indicator of how this will go in any civil law country, you must jump through a bunch of legal hoops both in the particular provisions and overall agreement if you want to protect your IP rights as they apply to French contracts for labor. 

Bluntly stated, a French (or Colombian, or Spanish, or Polish) Labor Court would LOVE to throw out your California-based provisions on work product assignment. The best practice here is to have a local advisor provide your agreement under local law, which is an inexpensive move and the kind of foresight that a future investor or acquirer would love. 

6. If foreign laws require you to treat the worker as an employee, you're screwed.

So, we've surprised many well-heeled general counsels about this concept. No matter what your contract says, local employment law almost always governs the relationship you have with a worker who works in another country. The exceptions are so few and specific that you can pretty much accept this as the rule.

So, for example, how much do you know about how to classify, say, a Chinese independent contractor? Did you know that it is illegal to hire an independent contractor in China? Do you realize that you could pay 2 - 10x the Chinese contractor's wages and lose all of your IP when the relationship goes bad?

Well, you better know these kinds of details in any country because you assume "all liability for proper classification of Freelancers as independent contractors or employees based on applicable legal guidelines." I.e., foreign legal guidelines in many oDesk relationships.

In this provision and others, oDesk makes sure to cover its own ass but not your ass. Proper classification is one of the easiest things to get right from a legal perspective, but you've got to make sure you have the right  agreement in place, a basic understanding of local rules, and proper restrictions on Bob's activities. 

If not, you'll have to pay for all tax compliance, withholdings, penalties, and fines. You'll also have employment law risk in that country. And, you might even have corporate tax liability in that country based on your contractor/employee's activities. Your User Agreement with oDesk makes sure that it is your ass for any liability.

7. And if oDesk screws up, you can sue them for $2,500 and what you paid them.

Let's take a little detour away from employment, tax, and IP issues and glance at your civil litigation options if oDesk really screws you. Let's assume that something goes way wrong and you actually have a claim against oDesk. You could get some coverage there, right?

Well you can get something, because in your User Agreement, you agreed (in all caps!) that:
THE LIABILITY OF ODESK TO ANY USER FOR ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF: (A) U.S. $2,500; AND (B) ANY ODESK FEES RETAINED BY ODESK WITH RESPECT TO CONTRACTS ON WHICH USER WAS INVOLVED AS CLIENT OR FREELANCER DURING THE SIX (6) MONTH PERIOD PRECEDING THE DATE OF THE CLAIM[.]
Ouch! You can get $2,500 and about 15% of your Contractors' wages back. That sucks, but you signed it…

8. Oh and get this, oDesk can sue you.

You remember that last class in Contracts during your first year of law school where they talked about third party beneficiaries, right? I barely remembered it, but I looked it up and now I remember.

Basically, a third party beneficiary (the missing hyphen kills me) is a third party who is not party to the contract but can still sue either party even though it isn't a party. In Section 3.10 of your Service Contract, oDesk hereby names itself as a third party beneficiary, so it can sue you.

9. Weak-ass confidentiality provisions.

Okay, back to the employment and IP stuff. If you're like most startups, you are fiercely protective of your confidential information. After all, this is likely your most valuable asset. So, you can rest easy knowing that oDesk has robust confidentiality provisions, right?

Not so fast. While the Service Contract offers some protection, it's certainly not the confidentiality agreement we would ever use. We will limit this critique to a few of our concerns.

First, the provisions are not in a logical order. Your Service Contract incorporates the confidentiality provisions of your User Agreement by way of reference. Not fatal, but certainly not ideal when dealing with a court, whether in the United States or in another country.

Second, you could drive a truck through the provisions. For example, Bob must protect your "Confidential Information with the same degree of care he uses to protect his own confidential information, but in no event with less than due care." What is the standard for due care? Is it the average Ukrainian freelancer's standard? Google's security team? Not clear!

Third, I won't even comment the line allowing oDesk to disclose your confidential information "to any Client or Freelancer engaged in a Contract" except to say: on its face, that's crazy.

These are just our initial concerns with oDesk's confidentiality provisions.

10. No trade secrets protection.

In a related vein, we cannot help but notice that you do not have contractual trade secrets protection. Without digging too deep into the law here, let's take a simple example of a customer list. 

Let's assume that your oDesk contractor gets ahold of your customer list. You also list all of your customers on your website, which means your customer list is not confidential. However, you would be afforded trade secrets protection under California (and many other states') laws, if you properly contracted with your employee. However, oDesk's agreement does not include provisions that adequately protect your trade secrets, so you've got a much tougher fight.

11. No non-compete.

And notably, you have absolutely no non-compete provisions in your oDesk Service Contract. To the contrary, the Bob "is free at all times to provide Services to persons or businesses other than Client, including any competitor of Client." Did you read that part?

To be fair, this provision can cover your ass in many jurisdictions. And, as you may know, non-compete provisions are prohibited in many jurisdictions, most famously in California. But, shouldn't you have the choice if non-competes are allowed in your jurisdiction?

12. You're giving jurisdiction to California.

Ah, jurisdiction. The stuff we lawyers love to talk about in our lavish conference rooms that you pay for but you'll never see. But seriously, you designated California as your jurisdiction of choice for any disputes arising from your oDesk User Agreement. 

This is fine if you're in Mountain View, but what if you are in Boston, New York, or D.C.? Are you really going to pursue or defend an expensive lawsuit in the Golden State? Not likely!



Sunday, November 9, 2014

Employee Boozing: Is there a right way?

Whenever I engage with new clients one of the issues I always probe them on is alcohol.  Startups, their employees, and management tend to have a love/hate relationship with alcohol.  Everyone knows that tech startups operate lean and fast with young employees working long, stressful hours.  Companies should think about the following when it comes to their Company's alcohol culture:
  • Do you make alcohol available in the office?  Does you have beer in your company refrigerator?  Do you have a separate refrigerator for beer - or even a separate refrigerator for a keg? Does your company have a stocked liquor cabinet?  Are there any rules - written or unwritten - as to when alcohol can be consumed?
  • Do your employees have a regular happy hour? If so, what is your Company's contribution to that happy hour? Do you pay for booze for an hour? The whole night? Do you make sure that food is provided with the alcohol?
  • If you do have a regular happy hour, is it in your office, your office building, or at a nearby bar/restaurant? 
  • Does your Company, employees in your company, or a subset of your employee population have "culture of alcohol".  Do they buy each other beers for a job well done in the office or do they offer to buy shots for one another when they close deals?
Answering these questions should give you a better idea of what your Company's alcohol culture looks like and how your company "uses" alcohol.  Asking your employees these questions will paint you an even better picture of how alcohol fits in to your Company's culture.  In startups (free) alcohol can be a fun part of the culture, but can put the company at risk.  Knowing where your corporate insurance ends, and your bank account begins is always good practice when it comes to company risk.

We advise Owners, Founders, and C-Suite executives to periodically check in on their company's alcohol culture so that they can understand whether it is excessive, whether it adds or detracts from the Company's culture, and what risks it presents to the Company.

Saturday, November 8, 2014

Transgender Employees in the Workplace

I've decided to write about Transgender employees and Transgenderism in the workplace because I've seen the topic come up several times over the past few months.  Does this mean that Transgenderism is on the rise or that Transgender employees are asserting their rights more in the workplace? I don't know. But I figured I'd provide some information to employers who find themselves interviewing, hiring, employing, or firing Transgender employees.

The very first thing employers should do is understand what Transgenderism is.  Transgenderism can include individuals who have transitioned to a gender other than what they are born as, individuals who are undertaking a gender transition, or individuals who identify with a gender opposite of what they were born as.   While there are many individual states that protect against LGBT discrimination, the federal government along with 29 other states currently have no laws prohibiting gender identity discrimination. In July 2014 President Obama issued (amended) Executive Order 11478 and 11246 to include gender identity - so if you're a government contractor you should be aware of this. When it comes to federal law, Democrats have been trying to pass ENDA for years now.  If it were to pass, ENDA would protect against LGBT discrimination, but it's not clear if or when this bill will ever become a law.

Whether laws exist or not, you should never discriminate against someone due to their sexual orientation or gender identity.  Doing so could harm your reputation as an employer and have a huge impact on employee morale.  Here are some ways that you can go above and beyond by fostering inclusion and making everyone in your office feel welcome:

  • Include in your handbook that gender identity and expression are protected within your workplace;
  • If you have a dress code make it gender neutral;
  • Consider covering domestic partners under your health plan;   
  • Consider publicly supporting an organization like GLAAD or the HRC;   
  • Post open jobs to LGBTQ job boards and university groups;
  • Document performance and make sure any actions you take can be attributed to that performance; 
  • Locate a nearby individual (non-public) bathroom and inform all employees about it.  This is just good practice on so many levels. 


The key word here is Inclusion. Employers should strive to create a workplace where all of their employees can bring their similarities and differences to the company.  These similarities and differences should be celebrated, as you'll never know when they'll contribute or lead to the next breakthrough product or service.

Thursday, November 6, 2014

Legal Weed and the Workplace

With Prop 71 going from pot legalization movement to D.C. law, Cannabis could soon be coming to a DC office near you.  On November 4th voters turned out and overwhelmingly supported the initiative (68% approved) to legalize it.  Residents and non-residents will now be able to possess up to two ounces of marijuana and they will be able to grow up to 3 THC-producing Cannabis Sativa plants in their house.  But what does this mean for the workforce and businesses that hire D.C. residents?  Unlike other states where marijuana is legal (Washington State and Colorado) Washington D.C. is situated in a major metropolitan area next to two states that definitely still consider Marijuana illegal.  But not so fast, says Congress, who may end up being the ones to "pass" after others have "puff, puffed".  Additionally, without corresponding legislation and ordinances on how marijuana will  be taxed and sold, there's still a huge grey area in terms of legal weed in DC.

But there are some valid concerns from a business and employer perspective. What happens to an employee who talks about growing Cannabis at their DC home while they're at their Maryland office?  What about individuals who live in DC, and legally consume marijuana, but are given a surprise drug test by their Virginia-based employer?  Or what if you're a Virginia or Maryland employer who has an event or happy hour in DC, only to see pictures of your employees smoking joints or holding (up to two ounces of) marijuana. Also, do the drug policies in your Employee Handbook now conflict with DC law? These are issues that HR departments, legal departments, and risk management departments will have the benefit of unpacking in the very near future.